Major repair package

Add your repair to your cart and order in just a few clicks.

How does it work?

1. Order & Validation

• Add the repair service to your cart and complete your order.
• Once your order has been confirmed, send us a photo of your frame via WhatsApp or email to contact@visionjanine.com for confirmation.

2. Shipping your mount

• You will receive a shipping slip by email to send us your glasses.
• A flat rate of €8 covers round-trip shipping via Mondial Relay (relay point).
• For home delivery , the package is €12 return via Mondial Relay .

3. Repair & Treatment

• As soon as we receive your frame at our premises, it will be taken care of within 5 working days .

4. Returning your repaired glasses

• Once your pair is ready, you will receive an email confirming its shipment to the address indicated when you ordered.

• Handle your glasses carefully: Hold your glasses by the arms to avoid leaving marks on the lenses.
• Clean them in cold water with mild soap, then wipe them with a microfiber cloth.
• Always store them in their case and avoid placing them on the glasses.
• Keep them away from heat sources to avoid damage.
• Avoid abrasive products: Never use household cleaners or inappropriate wipes that could damage the glass treatments.
• Check regularly: Inspect the screws and adjust them if necessary to maintain proper alignment of the mount.